Office Policies

Privacy Practices

h-braces2We will give you a copy of our privacy practices at your first appointment. Let us know if you have any questions regarding our policies.

Office Hours

School Year

(September-May)

  • Monday: morning by special appointment only, 2:00 p.m. – 5:00 p.m.
  • Tuesday – Friday: 7:00 a.m. – 5:00 p.m.
  • Saturday: 8:00 a.m. – 2:00 p.m.
  • Sunday: closed

Summer

(June-August)

  • Monday – Friday: 7:00 a.m. – 5:00 p.m.
  • Saturday: by special appointment only. Open one Saturday per month.*
  • Sunday: closed

*Please call us to find out which Saturdays we will be open, as they are chosen at Dr. Speck’s discretion.

Lunch Hours

We are closed every weekday from 11:00 a.m. – 1:00 p.m. for lunch and administrative work. We will have someone available to answer the phones during this time, so please call us if you would like to make or change an appointment, or if you have any questions. We do not close for lunch on Saturdays.

Appointments

Scheduling

We are available to schedule an appointment for you anytime during business hours. You may stop by, call our office, or send us a digital request to make appointments. Digital appointment requests can be made by clicking the "Request Appointment" button in the "Contact Us" box on our website or the "Book Now" button at the top of our Facebook page. We will contact you with a date and time that most accurately accommodates your request.

Repairs

If you have broken part of your braces or appliance, give us a call so we can schedule an appointment to make the repair. While we try to accommodate walk-ins, we appreciate your consideration in allowing us to work you into our schedule at a time that is convenient for you and would guarantee a short or no wait time. This allows Dr. Speck and our staff to prepare for your arrival.

Length of Appointments

Please allow at least 45 minutes for orthodontic appointments. Some appointments require more time and attention by Dr. Speck and his orthodontic assistants for more difficult procedures, so we will let you know when you schedule your next appointment if Dr. Speck will need more than 45 minutes. We understand that you have a busy schedule, so we work hard to be on time.

Late or Missed Appointments

We do not charge fees for late or missed appointments, but if you are running late or stuck in traffic, please call our office and let us know. We will do our best to accommodate you, but if you are more than 15 minutes late, it may be necessary to reschedule your appointment. If you need to reschedule an appointment, please call us as soon as possible. We request at least a 24-hour notice, but we understand that sometimes this is not possible. If you missed your appointment, give us a call at your earliest convenience so we may reschedule it. The earlier you call us, the more times we will have available.

Appointment Reminders

We understand that appointments sometimes get lost in busy schedules, so we will remind you the day before your appointment as a courtesy service. We are able to send reminders by text, e-mail and automated phone call according to patient preferences. If you have a particular phone number or e-mail address you would like us to use, please let the front desk know.

Shuttle Service

We provide a complimentary shuttle service in the mornings that will take children to school after their appointments! We will drive to any school within a 5-mile radius of our office. Just drop them off, and after their appointment, we will take them to school with a doctor’s excuse. Here are a few of the schools we shuttle to:

Public (HISD):

Bellaire High School
Condit Elementary
DeBakey High School for Health Professions
High School for the Performing and Visual Arts (HSPVA)
Horn Elementary
Johnston Middle School
Lamar High School
Lanier Middle School
Longfellow Elementary
Lovett Elementary
Mandarin Chinese School [PK-5]
Mark Twain Elementary
Pershing Middle School
Pin Oak Middle School
Poe Elementary
The Rice School [K-8]
River Oaks Elementary
Roberts Elementary
T. H. Rogers School [6-8]
West U Elementary
Woodrow Wilson Montessori School [PK-8]

Private:

Annunciation Orthodox School (AOS) [K-8]
Corpus Christi Catholic School [K-8]
Emery/Weiner School [6-12]
Episcopal High School
The Joy School
The Post Oak School [Montessori]
Presbyterian School [PK-8]
River Oaks Baptist School (ROBS) [K-8]
St. Anne Catholic School [K-8]
St. John’s School [K-12]
St. Mark’s Episcopal School [PK-8]
St. Stephen’s Episcopal School [PK-12]
St. Thomas Episcopal School [PK-12]
St. Thomas High School
St. Vincent de Paul Catholic School (SVdP) [K-8]
Trafton Academy [4-8]

Speck Orthodontics

  • Speck Orthodontics - 5335 Edloe Street, Houston, TX 77005 Phone: 713-668-6878 Fax: 713-668-0702

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