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Contact Us

5335 Edloe St.
Houston, TX 77005
Tel: (713) 668-6878
Fax: (713) 668-0702

Office Policies

Privacy Practices

We will give you a copy of our privacy practices at your first appointment. Let us know if you have any questions regarding our policies.

Office Hours

School Year

(September-May)

Monday: Morning by Special Appointment Only, 2:00 p.m. – 5:00 p.m.
Tuesday – Friday: 7:00 a.m. – 5:00 p.m.
Saturday: 8:00 a.m. – 2:00 p.m.
Sunday: Closed

Summer

(June-August)

Monday-Friday: 7:00 a.m. – 5:00 p.m.
Saturday: By Special Appointment Only, Open One Saturday per Month*
Sunday: Closed
*Please call us to find out which Saturdays we will be open, as they are chosen at Dr. Speck’s discretion.

Lunch Hours

We are closed every weekday from 11:00 a.m. – 1:00 p.m. for lunch and administrative work. We will have someone available to answer the phones during this time, so please call us if you would like to make or change an appointment or if you have any questions. We do not close for lunch on Saturdays.

Appointments

Scheduling

We are available to schedule an appointment for you anytime during business hours. You may stop by, call our office, or send us a digital request to make appointments. Digital appointment requests can be made by clicking the "Request Appointment" button in the "Contact Us" box on our website or the "Book Now" button at the top of our Facebook page.  We will contact you with a date and time that most accurately accommodates your request. 

Repairs

If you have broken part of your braces or appliance, give us a call so we can schedule an appointment to make the repair. While we try to accommodate walk-ins, we appreciate your consideration in allowing us to work you into our schedule at a time that is convenient for you and would guarantee a short or no wait time. This allows Dr. Speck and our staff to prepare for your arrival.

Length of Appointments

Please allow at least 45 minutes for orthodontic appointments. Some appointments require more time and attention by Dr. Speck and his orthodontic assistants for more difficult procedures, so we will let you know when you schedule your next appointment if Dr. Speck will need more than 45 minutes. We understand that you have a busy schedule, so we work hard to be on time.

Late or Missed Appointments

We do not charge fees for late or missed appointments, but If you are running late or stuck in traffic, please call our office and let us know. We will do our best to accommodate you, but if you are more than 15 minutes late, it may be necessary to reschedule your appointment. If you need to reschedule an appointment, please call us as soon as possible. We request at least 24-hours’ notice, but we understand that sometimes this is not possible. If you missed your appointment, give us a call at your earliest convenience, so we may reschedule it. The earlier you call us, the more times we will have available.

Appointment Reminders

We understand that appointments sometimes get lost in busy schedules, so we will remind you the day before your appointment as a courtesy service. We are able to send reminders by text, e-mail, and automated phone call according to patient preferences. If you have a particular phone number or e-mail address you would like us to use, please let the front desk know. 

Shuttle Service

We provide a complimentary shuttle service in the mornings that will take children to school after their appointments!  We will drive to any school within a 5 mile radius of our office. Just drop them off, and after their appointment we will take them to school with a doctor’s excuse. Here are a few of the schools we shuttle to:

Public (HISD):

Private:

Bellaire High School

Annunciation Orthodox School (AOS) [K-8]

Condit Elementary

Corpus Christi Catholic School [K-8]

DeBakey High School for Health Professions

Emery/Weiner School [6-12]

High School for the Performing and Visual Arts (HSPVA)

Episcopal High School

Horn Elementary

The Joy School

Johnston Middle School

The Post Oak School [Montessori]

Lamar High School

Presbyterian School [PK-8]

Lanier Middle School

River Oaks Baptist School (ROBS) [K-8]

Longfellow Elementary

St. Anne Catholic School [K-8]

Lovett Elementary

St. John’s School [K-12]

Mandarin Chinese School [PK-5]

St. Mark’s Episcopal School [PK-8]

Mark Twain Elementary

St. Stephen’s Episcopal School [PK-12]

Pershing Middle School

St. Thomas Episcopal School [PK-12]

Pin Oak Middle School

St. Thomas High School

Poe Elementary

St. Vincent de Paul Catholic School (SVdP) [K-8]

The Rice School [K-8]

Trafton Academy [4-8]

River Oaks Elementary

 

Roberts Elementary

 

T. H. Rogers School [6-8]

 

West U Elementary

 

Woodrow Wilson Montessori School [PK-8]